Privacy policy
Plain-language summary of how HeySale handles your data. This is a description of our practices, not legal advice.
What we collect
Account details when you create one: email address, display name, and any channel or company information you enter.
Conversation content when you talk to an AI expert, including the requirements we extract from it (budget, timeline, geography, use case).
Usage data such as pages viewed, videos watched, and events attended, used to improve recommendations and measure the service.
How conversation data is used
To answer you, to keep context within a conversation, and to improve the quality of expert answers.
Conversations are stored against your account where you are signed in, and against an anonymous session token where you are not.
Conversation content is not sold. It is not passed to a vendor unless you consent to being contacted about a specific request.
When contact details reach a seller
Only after you explicitly consent on a request form that shows what will be shared and with whom.
We record the consent, the timestamp, and the exact fields shared. You can withdraw consent for future sharing at any time.
Processors we use
Cloud hosting, database, and authentication providers to run the service.
AI model providers to generate expert responses. Prompts include only the product facts and the conversation content needed to answer.
Video hosting and streaming providers for recorded and live content.
Retention and deletion
Account and conversation data is kept while your account is active.
You can request export or deletion by contacting us from the email address on the account. Records we must keep for legal or accounting reasons are retained for the required period only.
Your rights
Depending on where you live, you may have rights to access, correct, port, or delete your personal data, and to object to certain processing. We honour these requests regardless of jurisdiction where practical.
See also trust and independence and terms of use.